Support
A direct line
to our team.
Need help with a product, a purchase, or your data? Tell us what happened and we will help you find the next step.
support@coastalvillagespollock.comGetting help
A few details
make a difference.
Start with the product name and a short description of your question. If something is not working, add your device model, app version, and what you were doing when it happened.
A screenshot can help explain a display or puzzle issue. Remove any personal information that is unrelated to your request before sending it.
Common questions
A useful place
to start.
Does Sudoku require an account or an internet connection?
No account is required. Sudoku: Daily Offline Puzzle supports offline play, so you can solve without a connection. Its hints explain the logic behind a move to help you keep learning.
Where can I download Relmi?
Relmi is our AI video app for image-to-video creation and video templates. App Store and Google Play links are coming soon. Visit the Relmi product page to explore the features.
How do the Relmi credit packages work?
The four packages are one-time purchases priced in US dollars. Purchased credits never expire. See the credit guide for package sizes, prices, and purchase details.
How do I request a refund?
The process depends on where you made the purchase. For App Store and Google Play purchases, follow the relevant store's refund process. Read our Refund Policy for the applicable steps, or contact us with your transaction reference if you need help identifying a purchase.
How do I delete an account or make a privacy request?
In Relmi, open Personal Settings, choose Delete Account, and complete the confirmation steps. Our account deletion page explains what is removed and how to request help by email. Sudoku does not require an account. You can also email us for access, correction, deletion, or other requests about your personal information; our Privacy Policy explains your options.
What should I send when reporting a problem?
Include the product name, app version, device model, and the steps that led to the problem. For a purchase issue, include the transaction reference and purchase platform. Please leave out passwords, full payment-card details, and unrelated personal information.
Privacy & purchases